GAS SAFE REG. 542111 · F-GAS FGAS3007452 · SAMSUNG PARTNER 0203 633 0285info@rhmep.uk
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■ Privacy notice

How we use your details.

This notice explains what personal information RH MEP Ltd collects when you contact us, what we do with it and the rights you have. Last updated November 2026.

Who we are

RH MEP Ltd is the data controller for the information you give us. We are registered in England & Wales, company no. 11189927, at 10 Romney Close, Chessington KT9 1BP. For any privacy question, email info@rhmep.uk or call 0203 633 0285.

What we collect

When you send an enquiry through this website, by email, by phone or on WhatsApp, we collect what you give us: your name, company, email address, phone number and the details of your building or project, including any drawings you send.

If you become a client, we also keep the contact, contract and site information we need to deliver and maintain the work.

Why we use it

We use your details to reply to your enquiry, arrange site surveys, prepare quotes, carry out and maintain the work, and keep records we're legally required to hold, such as gas safety certificates.

We rely on our legitimate interest in responding to enquiries, on taking steps you've asked for before entering a contract, on performing our contract with you, and on our legal obligations. We don't sell your details, and we don't send marketing emails unless you've asked us to.

Who we share it with

Only the people who need it to do the work: our own team, and the providers who run our website, email and phone systems. If you message us on WhatsApp, that conversation is also handled under WhatsApp's own privacy policy. Some projects need us to share details with manufacturers, for example to register a Samsung warranty, and we'll tell you when that applies.

How long we keep it

We keep enquiry details only for as long as we need them to deal with your enquiry. We keep project and certification records for as long as the law, our insurers and our contracts require.

Cookies

We only set cookies that are strictly needed for the site to work, unless you agree to more. If you choose "Accept", we use Google Ads and Google Analytics cookies to measure which adverts bring enquiries and how people use the site. If you choose "Reject", those cookies aren't set.

We remember your choice for 12 months. You can change it at any time using "Cookie settings" at the bottom of every page.

Your rights

You can ask to see the information we hold about you, have it corrected or deleted, object to how we use it, or ask us to restrict it. Email info@rhmep.uk and we'll reply within one month.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We'd appreciate the chance to put it right first.

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